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常見問題 FAQ

  1. 登入/登記會員

  2. 選取心水產品,當您完成購物時,點擊右上角“我的購物車”

  3. 點擊“結帳”輸入自取/送貨細節,當收到顧客之購買指示,會有專人立即處理訂單,並於1-2個工作天內與顧客聯絡以確認訂單及付款方式。

  4. 訂單付款

  5. 安排出貨,客人自取/送貨商品(所有訂單會於收款後3-4個工作天內安排送出)

  6. 客人簽收商品

  1. On the main page, please click “Log In/Sign Up“. Fill in customer personal information and send out.
  2. Select products. Complete shopping by click to “My shopping basket” on the upper right-hand side corner.
  3. Click to “Payment “, input all delivery information (including name of recipient, correct delivery address). Select either self-pick up and / or home delivery. Our service representative will contact customer within 1 to 2 working day to confirm all delivery and payment details.
  4. Payment for your order.
  5. Once full payments are received in order, we shall dispatch and deliver all shipment orders within 3 to 4 working days.
  6. Recipient’s signature required for home delivery.

購物滿港幣$800(折實價)或以上,即可享有免費送貨服務 (只限香港地區)

送貨範圍:
香港島、九龍及新界(包括東涌(只星期一,三,五))
*以下地區暫不設送貨服務
離島(如︰大嶼山、馬灣、愉景灣、吉澳、東平洲、大澳等)及禁區範圍(如︰沙頭角禁區內、打鼓嶺、落馬洲、羅湖、文錦渡等)
備註:
如購物不足港幣$800,每件收取港幣$120。
請注意如收送件地址位於香港偏遠地區,另收取港幣$20,
同一張訂單僅限配送一個地址。
如本店無法接受您的訂單,將於收到你的訂單後1個工作天內通知您。

Spend HKD $ 800 (net) or more to receive free delivery. (Hong Kong area only)

Delivery zone:

All of Hong Kong Island, Kowloon & New Territories

(including Tung Chung(only Monday, Wednesday, Friday )

*Excluding the following locations:

Outlying Islands (Lantau Island, Ma Wan, Discovery Bay, Kat O, Peng Chau, Tai O) & restricted areas (Sha Tau Kok, Ta Kwu Ling, Lok Ma Chau, Lo Wu, Man Kam To)

Remarks:

For orders below $800, an extra $120 delivery charge will be applied.

An additional charge of $20 will be added for delivery to remote locations,

Limited to ONE address per invoice.

If we are unable to proceed with an order, we shall contact patron on the following one business day.

可以選擇一般查詢電郵/hatsapp,直接興我們的客戶服務人員聯絡。

注意只接受送貨日期前2個工作天

You can choose General inquiries by email or whatsapp to contact with us

Only accept delivery date before 2 days, please attention.

所有訂單會於收款後三至四個工作天內安排送出,不接受即日派送。
Order will be scheduled for delivery in 3 to 4 working days; same day delivery will not be accepted.
*所有訂單會於收款後3-4個工作天內安排送出

直接銀行轉賬/存款

匯豐銀行 808767800838

中銀 01282200006058

Fps(接受在線支付/店內支付)

Payme(接受在線支付/店內支付)

八達通 (只接受店內付款)

Paypal (VISA, Master)(只接受店內付款)

支付寶(只接受店內支付) 

Direct bank transfer / deposit

HSBC 808767800838
BOC 01282200006058

Fps(Accept Online payment/ in Shop payment) 

Payme (Accept Online payment/ in Shop payment) 
Octopus (Only accept in Shop payment) 

Paypal (VISA, Master)(Only accept in Shop payment)
ALIPAY (Only accept in Shop payment)

*All orders will be delivery within 3-4 working days after Received the payment.

取貨地點:
香港新界荃灣青山公路459-469號華力工業中心8樓G室

*完成訂單處理後,客戶服務主任將電話通知顧客取貨

Pick-up location:

Unit G, 8/F, Wah Lik Industrial Centre,

No. 459-469 Castle Peak Rd., Tsuen Wan, N.T.

Once the order has placed, our customer service department shall call patrons for pick-up notification.

  • 顧客有責任確保在選取的送貨地址接收貨物。如果收貨人未能收取已訂購之貨品,顧客需要重新安排送貨日期/時間,另外會收取HK $ 120的運費及所有其他可能產生的費用。
  • 當惡劣天氣情況如黑色暴雨警告信號、八號或以上烈風或暴風信號生效時,所有送貨安排會被取消,而會在翌日的工作天以電話或電郵的方式再聯絡送貨安排。
  • 在本網站選購貨品前,請確保閣下經已閱讀並理解所提供的內容,否則在處理付款後將不接受任何更改。

 

  • Delivery service is unavailable public holidays and Sunday.
  • Customer is responsible to ensure someone is at the location to receive delivery. If receiver is absent for the delivery, customer needs to re-schedule the delivery and will be responsible for transportation charge of HK$120 and all other expenses that may incur.
  • If Black Rainstorm Warning ,Typhoon Warning Signal No.8 or above is in forced, all deliveries will be stopped and postponed to the following working day or re-scheduled the delivery time by e-mail /phone.
  • Before you place an order, please make sure you read thoroughly and understand all information provided, otherwise any change will not accepted after payment has been processed.
所有訂單不接受退換及退款。
如貨物在收貨時有任何損壞,請即時致電2111 2861或WhatsApp 9850 2153與我們聯絡以作安排處理,否則訂單會被視為完成確認收貨。
Viewfull會保留最終產品退款或退換的決定權。

All orders are non-returnable and non-refundable.

Upon delivery, should there be any damages to the products, please contact us immediately at 852-2111 2861 or via whatapp 9850 2153for proper record and arrangement, failure to report will be considered as complete delivery.

Viewfull reserves the right for any product return from customers

我們的地址